FAQ

Our platform uses a simple credit system where 5 credits = 1 standard image (1024x1024). The Free tier gives you 25 credits (5 images) to try our platform with Flux 1.1 Pro. Paid plans range from 400 credits (80 images) in Starter to 2,500 credits (500 images) in Pro. Higher resolution images use more credits: HD (2048x2048) uses 8 credits, and 4K uses 12 credits. Credits don't expire and remain in your account even if you downgrade your plan.

The Free tier includes 25 credits for 5 images using Flux 1.1 Pro with watermark, 7 days storage, and is for non-commercial use only. All paid plans remove watermarks, include commercial rights, and give you access to multiple models (Flux 1.1 Pro, Qwen Image, Wan2.2 for image and video). The main differences are credit amounts, storage duration (30 days to 1 year), LoRA training allowance (1-8 per month), and maximum resolution (1024x1024 to 8K).

LoRA (Low-Rank Adaptation) training lets you fine-tune AI models with your own images. Training takes approximately 5 minutes and requires 15 images for character training (requirements vary for other types). We accept JPG, JPEG, and PNG formats. Training costs 100 credits and is included in all paid plans: Starter gets 1 training/month, Creator gets 3, and Pro gets 8. Once trained, generating with your LoRA adds just 1 credit to the base image cost.

Yes, all paid plans (Starter, Creator, and Pro) include full commercial rights. You can use generated images for any commercial purpose including client work, products, marketing, and resale. The Free tier is for personal, non-commercial use only. There are no additional licensing fees or attribution requirements for commercial use on paid plans.

We accept all major credit cards (Visa, Mastercard, American Express, UnionPay), Cash App Pay, and Amazon Pay through Stripe, a leading secure payment platform trusted by millions of businesses. All payments are processed with bank-level encryption. You can choose monthly or annual billing for subscriptions, with annual plans saving you approximately 17% (2 months free). Credit packs for one-time purchases are coming soon.

We offer refunds only if no credits have been used from your subscription. Once you've generated images with your credits, refunds are not available since the computational resources have been consumed. If you experience technical issues preventing you from using the service, please contact our support team for assistance. We recommend starting with our Free tier to test the platform before subscribing.

Active subscribers enjoy unlimited storage for all their content. When you cancel your subscription, you have 30 days to download all your generated images and videos - after this period, they will be permanently deleted. LoRA models, which require significant credits to train, are retained for 90 days after subscription ends, giving you extra time to reactivate and recover these valuable assets. We'll send email reminders before any deletion occurs.

We offer three cutting-edge models: Flux 1.1 Pro for photorealistic image generation (our premium model from Black Forest Labs), Qwen Image from Alibaba for complex text rendering and multilingual support with 20B parameters, and Wan2.2 for both image and video generation. The Free tier includes only Flux 1.1 Pro with watermark. All paid plans get access to all three models without watermarks, allowing you to choose the best model for your specific needs.

Support varies by plan. Free tier users have access to community forums and documentation. All paid plans include email support with guaranteed response times: Starter gets 48-hour response, while Creator and Pro plans receive 24-hour response times. We're also developing video tutorials that will be available soon. For technical questions, our support team can help with training setup, generation parameters, and troubleshooting.

No special software or hardware is required! Our platform is entirely web-based and works on any modern browser (Chrome, Firefox, Safari, Edge). You just need a stable internet connection for uploading images and downloading your generated content. The AI processing happens on our powerful cloud servers, so you can create professional images even on a basic laptop or tablet. There's no GPU requirement on your end - we handle all the computational heavy lifting.