FAQ

Credits are pegged directly to cash so pricing stays predictable: 1 credit = $0.01. The Free tier gives you 100 credits to explore features—you can generate roughly 30 standard images. Paid plans scale your allowance—Starter includes 1,200 credits, Creator includes 2,900 credits, and Pro includes 5,900 credits.

The Free tier includes 100 credits on Flux 1.1 Pro plus 7 days of storage. Paid plans unlock all current image/video models (Flux 1.1 Pro/Kontext, GPT-Image-1, Gemini Flash/Pro Image, Qwen Image & Image Edit, Wan 2.2, Seedream 4.0/4.5, Veo 3.1 Fast/Preview, Sora 2), extend storage (30–365 days), and grant commercial rights.

Yes, all paid plans (Starter, Creator, and Pro) include full commercial rights. You can use generated images for any commercial purpose including client work, products, marketing, and resale. The Free tier is for personal, non-commercial use only. There are no additional licensing fees or attribution requirements for commercial use on paid plans.

We accept all major credit cards (Visa, Mastercard, American Express, UnionPay), Cash App Pay, and Amazon Pay through Stripe, a leading secure payment platform trusted by millions of businesses. All payments are processed with bank-level encryption. You can choose monthly or annual billing for subscriptions, with annual plans saving you approximately 17% (2 months free). Credit packs for one-time purchases are coming soon.

We offer refunds only if no credits have been used from your subscription. Once you've generated images with your credits, refunds are not available because the computational resources have been consumed. If you experience technical issues preventing you from using the service, please contact our support team for assistance. We recommend starting with our Free tier to test the platform before subscribing.

Storage duration depends on your plan: Free keeps content for 7 days; Starter for 30 days; Creator for 90 days; and Pro for 365 days. If you cancel, you can download your images and videos before your plan’s retention window ends. We'll send email reminders before any deletion occurs.

We offer a full suite of image and video models: Flux 1.1 Pro/Kontext for photorealism and editing, GPT-Image-1, Gemini Flash and Pro Image, Qwen Image and Image Edit, Wan 2.2 for image and video, Seedream 4.0/4.5 for high-res generations, and Veo 3.1 Fast/Preview plus Sora 2 for video. The Free tier includes Flux 1.1 Pro with watermark; paid plans unlock the full catalog without watermarks.

Support varies by plan. Free tier users have access to community forums and documentation. All paid plans include email support with guaranteed response times: Starter gets 48-hour response, while Creator and Pro plans receive 24-hour response times. We're also developing video tutorials that will be available soon. For technical questions, our support team can help with training setup, generation parameters, and troubleshooting.

No special software or hardware is required. Our platform is entirely web-based and works on any modern browser (Chrome, Firefox, Safari, Edge). You just need a stable internet connection for uploading images and downloading your generated content. The AI processing happens on our cloud servers, so you can create professional images even on a basic laptop or tablet. There's no GPU requirement on your end—we handle all the computational heavy lifting.